Shipping and return policy

Thanks for shopping at Embellishedkurtas.com. We appreciate the fact that you like to buy the stuff we sell. We also want to make sure you have a rewarding experience while you are exploring, evaluating and purchasing our products. 

 
We at Embellishedkurtas.com commit ourselves to serving our customers with the best product and service. Every single product that you choose is throughly inspected, checked for defects and packaged with utmost care. We do this to ensure that we bring a smile to your face. 
 
Sadly there are times we may not have the pieces that you choose in stock or may face some issues with inventory and quality check. In such cases we may have to cancel the order. You will be intimated about it in advance so that you don’t have to worry unnecessarily about your order. If you have purchased via online payment then you will be refunded once our team confirms your request. 
 
We carry out thorough quality check before processing the ordered item. We take utmost care while packaging the product. At the same time we ensure that the packing is good such that the items won’t get damaged during transit. Pls note that Embellishedkurta.com is not liable for the damages that are caused to the items during transit or transportation. 
 
We follow certain policies to ensure transparency, efficiency and quality customer care: 
 
• We do not allow returns on Pre booked articles. 
• Refunds are not given for any purchases made. 
• We do not encourage exchanges of our products unless if there’s any quality issues with the product. 
• We do not engage in reselling used products and discourage the same. 
•Items under sale will not be exchanged or returned.
 
If you would like to exchange any of the items purchased, kindly get in touch with our customer care within 5days of delivery with Order Number , Client Name & Reason for an exchange with a product image.
 
We offer free shipping all over India. 
Ready to ship articles will be delivered within 7-10days. Delivery of Pre booked articles (unstitched) takes upto 2 weeks and 3/4 weeks for made to order articles. 
 
For deliveries outside India, pls allow us 7-10 working days. Custom duties and local taxes have to be paid by the client to our shipping partner at the time of delivery. 
 
For International Orders:
 
• We do not support exchanges or returns
• Orders already in shipping cannot be returned, cancelled or refunded. 
• The custom duty if any, shall be borne by the client. 
• Shipping cost varies on country, size and weight of the article. 

If for any reason, you are not completely satisfied with any good or service that we provide, don’t hesitate to reach us and we will discuss any of the issues you are going through with our product. 
 
Via Email: Info@embellishedkurtas.com
 
Via Phone: 91-883-763-7433